free online marketing reportBook Consultation

Since 2017, Cloud Converters has been servicing clients throughout Michigan and other parts of the United States with the implementation of cloud-based technologies. In a short time frame, Cloud Converters has quickly emerged as one of the leading consulting firms in the region, due to their commitment to their clients, their robust business model, and capable leadership team. If you need to reinvigorate or transform your business model for a post-COVID economy, then you need to know these things about Cloud Converters.

Founded by Who is Ahmed Bedair | Business Consultant

As outlined earlier, Ahmed Bedair founded Cloud Converters in 2017. Furthermore, he has a lot of experience in information technologies, cloud-based technology implementation and a range of other imperative services that Cloud Converters offer. He has worked across several positions in consulting, networking building and the instigation of IT frameworks.

Cloud Converters are IT experts (but not in traditional IT)

While they are considered “IT experts”, Ahmed’s team at Cloud Converters offer a whole lot more than conventional IT support. Ahmed is a passionate SME (subject matter expert), driven to provide the leaders of both small and medium-sized enterprises with the necessary knowledge and skills to improve their businesses.

Innovation is the way forward

Innovating your services is a vital precursor to business success. Success drives Ahmed’s teams at Cloud Converters, both the success of their clients and their own internal success. To be able to provide the best services in the industry, you have to innovate. This is because change can be a crucial point of differentiation in any business. Most businesses recognise the importance of embracing innovation; however, most companies lack the skill or the acuity to integrate new tech into their services properly. Fortunately, Ahmed’s team can build these technologies into your business model, ensuring that your business has the best chance of success.

Customer satisfaction is essential

We have all heard the adage “the customer is always right”. Everyone at Cloud Converters deeply commits to this philosophy in their conduct and ethics. Ahmed especially holds it close to his heart. All clients, regardless of their business type, size or function, receive a personalised approach from Cloud Converters, which Ahmed oversees. All prospective clients receive a free 15-minute initial consultation. They also get a brief survey to pinpoint critical points of concern and desirables. This way, they can identify what needs to be changed and improved.

COVID-19 has impacted the way we do business by changing the daily routines of countless people all over the world. Thus, our ways of doing business may never go back to the way they were before the pandemic. As a result, businesses of all sizes must evolve – whether or not they want to.

Some businesses are discovering that working from home is actually a great way of doing business, so much so that even after the threat of COVID-19 dissipates, they might not return to the office.

For a lot of large businesses, this may not be an issue. Some professions (such as the tech industry) might not notice much of a change. But it’s been an especially challenging adjustment for small and medium businesses that may not have the proper infrastructure for remote working. Here are some of the most significant ways that the coronavirus has altered business operations.

Virtual Customer Service

Communicating with customers or clients is so important for most industries. But now that businesses can no longer open their doors to consumers, it also means they need to find creative ways to stay in touch with their patrons. For instance, businesses in the service industry have started providing virtual estimates for their clients via video chat. Real estate agents have become virtual tour guides for buyers.

However, other organizations have simply needed to increase their options for virtual customer service. In many cases, people are no longer able to visit brick-and-mortar locations to ask questions or voice concerns. Therefore, improving telecommunications has been key to keep customer relationships strong. More businesses have begun relying on chatbots and virtual call centers to keep in touch with consumers from a distance.

COVID-19 business

Cloud Solutions

Cloud solutions are also more important than ever for business during COVID-19. If you want to go from having all your employees working in one place to them being scatted all over with ease, you need to use cloud-based technology. Cloud solutions are the most secure and most efficient way to get remote work done.

Covid-19 business using cloud solutions

Team Communication

It’s not just communication with patrons that has changed. It’s also in-house communication. All those meetings you used to hate have gone online. Video chatting platforms like Zoom and Webex have skyrocketed in popularity because they make meetings with large groups so much easier.

But video calls aren’t necessary for every conversation you need to have with a co-worker or supervisor. Sometimes you may not want to hop onto Zoom if you have a simple question or concern. In these instances, using a platform like Slack is the most convenient way to keep everyone in the loop. This simplifies business communication during COVID-19.

Get Expert Recommendations on Infrastructure for Remote Working

Does your business have what it takes to get through COVID-19? If you’re unsure, talk to Cloud Converters. We know how confusing getting all the correct tech for remote working can be especially if you’re not a techie. Don’t waste hundreds or even thousands of dollars on tools that won’t serve you well during the pandemic. Talk to our tech experts. We’ll set you on the right track so that you can meet your business goals!

menu linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram